I recently signed up at premier because I wanted an all female gym(sick of ""meat market"" gyms). The first day was wonderful. The manager actually cracked a smile and I felt really welcome. Things began to take a turn for the worse when one of the employees started tellng me how she sold fake purses out the trunk of her car! What I have discovered so far...the so called ""trainers"" know nothing about proper diet or exercise technique. The only thing they can tell you is how to use the equipment (mine even had trouble with that!!). and when asking them for help, they act like you are bothering them. My favorite is the one ""trainer"" who walks around with the sour look on her face. She looks like she eats lemons all day and her face froze that way. I have not seen one employee who looks like they spend any time in the gym so there goes any chance of me getting any worthwhile training advice. They eat fast food and talk on the phone ALL DAY!! They look unhealthy, unhappy, unmotivated, and just plain BORED!! By the way, the manager only said hi on day one, since then she remains at her desk while she scans the gym for possible ""new members"". I've tried on several occasions to engage the workers, but no one seems interested in customer service...why would they, they have you suckered in, once you sign the contract they could care less about customer service. I have no problem with trainers who are a little overweight, I actually think its good to represent all shapes and sizes...I would prefer to see a 300pound trainer with a beautiful smile on her face anyday than to look at those women who work at premier!!!!. The only positive is the price, for that amount I can get a workout for nearly nothing and it's close to home...so for now, actually for the next 18 months I'm stuck there and I'm hoping, just hoping, that once someone might just say good morning!!!!! I won't hold my breath...
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