I booked this salon 8 months in advance to be sure they had time for my entire wedding party. I also scheduled a trial updo and make-up for myself 3 days early, with the owner. \r
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I brought in a picture of exactly what I wanted for my hair. The 3 updos she did looked nothing like the picture. She didn't listen to me at all. She even stated once that she didn't like the style I had chosen. Suddenly she stopped and said ""since you are 30 minutes late, I cannot do anymore updos on you and I have no time to do your make-up"". She had scheduled another client that evening. I had asked to be the last client of the day. I had also rescheduled the appointment 30 min later! I called other salons but could not reschedule my party.\r
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On the wedding day, we showed up 1/2 hour early for our appointments. She actually did my updo like the picture this time. Then she stated she had no time to do my make-up because she double booked ANOTHER BRIDE. I protested, and she said it was not her problem. \r
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She offered her assistant make-up artist to do my make-up. This woman put orange base and brown powder all over me that did not match my color at all. The make-up artist refused to take off the make-up. She said the cleanser was in the facial rooms, and she couldn't slip in to borrow some because they were both occupied. We asked to wait, but she said no, the rooms were going to be occupied all day and night. Then she stomped off to the back and refused to come out again.\r
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This salon was horrible. The owner double-booked 2 brides to make more money and had no concern for my huge bridal party who unfortunately paid them about $1000 revenue for them. She was extremely rude to me (the bride). The make-up artist acted like a child. All we could do at the time was not tip for the service. Future brides do not trust your looks and your nerves on your special day to these bozos. I have no idea why the Sawgrass Marriott recommends them except that maybe they get a % of the money earned.
Pros: Absolutey nothing
Cons: rude owner, bad updo, make-up like a clown, staff could ruin your wedding day
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