Took a couple of garments here, one in particular a beloved dress of mine. I receive this delicate dress only to notice the jewelry that was attached to this dress was ripped off and dismembered in (apparently) a wet washing process (hmm... if I was truly in the careless mood I could have just done this myself). I call them back to complain, as parts of the jewelry are now missing, and they tell me nonchalantly to bring back the dress and that they will have a manager reach me the next day. I wait. And wait. And wait for almost a week as they are scrambling around trying to find the detached pieces of this jewelry since my dress was initially sent off to some remote location of theirs. They return the dress to me again in strange form with parts still missing, and refund the cleaning service. They offered to sew a new random piece of jewelry on to it, but the damage was already done. No thanks.\r
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If you happen to be in search of a dry cleaner in Fort Worth, I would bypass Camp Bowie's Twin Kell as well. I wrote a negative review on them since I was hoping Kite's would have done a better job. Looks like I am about to write up another on Ray's Custom ""Gentle"" Cleaners...
Pros: Well they didn't completely ruin the other garment.
Cons: They ruined my favorite garment.
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