First of all, let me give credit where credit is due, their cakes are delicious. However, their customer service is terrible. I have only encountered rude people that work here. They are so very unpleasant and seem so arrogant that I dread going in there. But their cakes are so great and get such rave reviews when served that I get up my nerve and go in, always to regret it. Now I have said no more!! I am going to stick with the very sweet and friendly folks at Henri's. They have been around forever, their cakes are really good too, and they are so sweet and kind there. I love it at Henri's. You feel like they appreciate your business, and at the end of the day, I don't care if your cake is the best in the world, if you are snobby, arrogant, and unappreciative of your customers, the fate of your business will eventually suffer!! NO MORE CAKES BY DARCY!!
Pros: good cake
Cons: no cake is worth their very rude customer ""no"" service
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