Went on a slow night and had to wait 20 minutes for a server to even approach the table (she only appeared because we flagged her down). We ordered all of our drinks and dinner the first time she approached us. We waited 13 minutes for our drinks (water and a soda) - we ordered 2 appetizers and 2 sandwiches - 1 app and 2 sandwiches were served together. When asked where the other app was we were told it was being ""steamed"" (the app is served cold) . We asked for tartar sauce at the time we ordered - it did not come with either our app or our sandwich - we asked for it when it was served and she never brought it. we waited for 8 minutes and asked another waitress for it. 45 minutes after ordering we were done and there was still no sign of the other app. I went to speak to the management team and folks they did NOTHING to make the situation better except to say ""sorry about that"". As we were getting ready to pay the bill the missing app appeared and it was only a 1/2 pound not the pound we ordered. Management actually sold us another 1/2 pound and you guessed it - they charged us for it!!!!! The biggest insult was the check which had an automatic 15% gratuity added - I told them I was not paying that and the manager lobbied for me to tip the waitress!!!!!! Stay away folks.
Pros: outside seating
Cons: everything else about the place
more