Very disappointed. Horrible customer service. Ordered a fruit basket for a funeral and when I went to pick it up I was told that the person who was supposed to make it forgot. No apologies. The best they could do was to have me wait over an hour until the gentleman came in to make the basket. I asked if I could have it delivered to Rocky Hill. She said they don't deliver past Cromwell. I asked that given the circumstances that they make an exception. No, they don't make exceptions. Basically, her attitude was, too bad. I cannot believe that in today's economy, that this is their attitude. This basket was ordered by my employer, who routinely sends condolences. This could have meant some repeat business for Middlesex Fruitery. Too bad for them. And shame on them. I will never step foot in this store again.
Pros: ABSOLUTELY NONE
Cons: EXTREMELY POOR CUSTOMER SERVICE
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