I feel compelled to write because my story is so much the same as ""horrible experience"". I will spare you all the details, but it suffices to say that I suffered the very same ending and am also stuck with a $100.00+ pair of shoes that Elite Feet will not return. I let them talk me in to these, all the while explaining to them that I could feel my heel slipping (which is narrow) and that I thought they were too wide. The answer......lace them tighter! I should not have listened to them when I knew they didn't feel right. They padded here and they padded there with socks and insoles and $200.00 later I left with my brand new shoes. I took them home and wore them on the rug as they suggested and when I returned to say that they were not right, they insisted that they were and I could not return them. What a shabby business practice, pressuring customers while pretending to be an authority on fit. I had previously thought this experience was unique to me. Shame on Elite Feet, I was spoken to so rudely upon returning that I will never return again. Caveat emptor!
Cons: rude employees
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