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AWFUL SERVICE - Review by citysearch c | Ben K DuBose

Ben K DuBose

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AWFUL SERVICE 6/23/2008

The restaurant has a great ambience and the food is not too bad either. Do not go there expecting authentic South Asian / South East Asian food as they have given the food their own twist. Their 'Indian Ranch' is especially interesting. But the service is AWFUL to say the least. I went there in a party of 12 on a Saturday evening and they were not even half as busy as other places are. The service was very slow and I was almost through half my meal when the waitress showed up to ask if we needed something. It took them 1 and a 1/2 hours to bring the checks, process them and return the cards back to party. In fact after asking for the checks, it took them half an hour just to bring them to us, so it was not even the processing of 12 checks that took that much time. On a ""busy"" Saturday night I can understand some delay, but 1.5 hours is just pushing it too much. They are either understaffed or they just don't care about making parties wait. The waitress said that they were extremely busy and that lead to the delay ... but if they were really THAT busy then their top priority should have been to clear tables for waiting parties which obviously did not happen judging from our 1.5 hr delay. \r \r Bottom line ... go here in a party only if you have the time to waste sitting around .... would not recommend for parties greater than 4 people .... Pros: good food with its own twist, good selection of drinks Cons: awful and tardy service ... not suitable for large groups ... understaffed !!! more
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