We turned to Terry Moving and Storage after our original ""big company"" movers backed out on us last minute on our move from downtown Seattle to a second-floor walk-up in a crowded neighborhood in San Francisco. Mark Terry answered the phone himself, and he first attempted to find other companies to help us with the move (in the high season at the end of June), then suggested that we use an exclusive truck through his company. The price actually turned out to be less than the big companies were estimating for us, because there was no need to move our stuff back and forth to smaller trucks to get it into the city. And we got loading and unloading on the exact dates we wanted, with only three days' notice to put it all together! His contract was clear and everything he said he would deliver, he did. There were no hidden fees or charges whatsoever -- he gave us a ""not to exceed"" estimate and stuck to his word. His employees, Jonathan Davita and Josh, did an absolutely wonderful job with our antique furniture. They covered and protected our art, and they were nice and courteous to rearrange furniture once it was moved in. They even got our heirloom sofa safely and undamaged through a very narrow doorway! Not to mention that they arrived on time, were flexible when we had delays in arriving at our destination, and worked quickly and efficiently. We have never had such a good moving experience as this. We would recommend working with Terry Moving and Storage to any of our friends -- and we are writing this review unsolicited.
Pros: Excellent service on specific dates, careful with antiques and art
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