My boyfriend and I live in Ft. Greene and he is Cuban so we were excited about a Cuban restaurant. The food is awesome, the ropa vieja is ridiculously good. The thing is, every time we order, something goes wrong. The first time, we got the wrong food, then called and they sent the right food right away. OK. Fine. The next time, I paid by credit card over the phone and he told me 20 minutes. Well, 40 minutes later I call to check on my delivery and he told me it's ready, we have been waiting for you to pick it up. Why would I pay by phone for pick up? Like I said, the food is really good, but I hope they get the service part together.
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