I took my dog TODAY to be groomed, his appointment was at 1. I was told before I left that they would call me in a few hours and they even verified my phone number before I left. 5 rolled around and still no call, so I drove up there to find the doors locked and lights off. There was no emergency contact number so I called the Schertz Police to try and get a hold of the owner. She eventually called me and told me she wasn't going to drop what she was doing to come and get me my dog at that time. When she finished she would be up there. Instead she sent her groomer to get me my dog, probably 30 minutes later. I walked in and he was in the kennel with NO WATER. They were going to leave him there overnight. Then the groomer said she tried to call me, what a big lie. There was NO missed call, and I asked if she left a voicemail, she replied that no she had not. DO NOT TAKE YOUR ANIMAL THERE! I can't imagine what they would do to animals that are there to be boarded. I will NEVER take my dog there again. I advise you all to think twice as well.
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