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Avoid at all costs!!!! - Review by citysearch c | Prado Collection

Prado Collection

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Avoid at all costs!!!! 6/25/2008

My daughter and I put her prom dress on lay away at the Prado Collection in February, 2008. As specified on the contract, we paid half down ($170). Three days later, (keep in mind this is February) there was a change in circumstances and I called the store to see if I could have the dress returned to stock and offered to pay a restocking fee. I was yelled at and told there was NO WAY THE DRESS COULD BE RETURNED TO STOCK, unless of course my daughter was dead. (Their words, not mine). According to my contract we had until 10 days prior to the event to pick up the dress. My husband and daughter went to the store three weeks prior to the prom date to pick up her dress and we were told her dress ""had been given to a children's home"" and was no longer available. They refused to refund our downpayment and they were told to leave the store and to never return. The outcome is still pending with my attorney. \r \r I have no idea how this store stays in business. Cons: Owners are rude and dishonest. more
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