I waited four weeks for an appointment to have Suzanne cut my hair and have never been so disappointed upon leaving a salon. My once thick and wavy hair is now so short and sparse that I look as if I have been seriously ill and that it is growing back after losing it for some very terrible reason. During the session, I tried to tell her to stop cutting, but she insisted that we had agreed to this style. So apparently we did not communicate well during the consultation.
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