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terrible customer service, would not fix their mess up and yelled at me! - Review by citysearch c | Art Cleaner

Art Cleaner

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terrible customer service, would not fix their mess up and yelled at me! 6/10/2008

i took 2 pairs of jeans to get hemmed here right before leaving for 2 months on business. i had the proper shoes with me and everything, the owner pinned the pants to where i liked. nice and long. however, something must of happened because the pants were hemmed too short, and i did not discover this until i was out of town. upon my return, i spoke to the owner on the phone and he told me to bring them down. they wanted more money to fix their mistake then it had initially cost me to have the jeans hemmed! the owner and his wife both told me it was my problem. unbelievable. i will not be returning. Cons: horrible customer service more
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