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terrible service - Review by citysearch c | Hayden's Lake Front Grill

Hayden's Lake Front Grill

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terrible service 6/8/2008

We were seated outside on a sunny day to enjoy a Birthday Brunch. The waiter did not acknowledge us even after walking past us several times. We finally had to ask to place an order and when we did he looked at us funny as if our request was unusual. (We had asked for fresh whole milk for our coffee instead of the little containers of half and half which were sitting in the sun and for who knows how long). The waiter had no personality did not smile and was not friendly. The coffee was not served until our meal was served-by another waiter I might add and we had to ask for spoons, ketchup, tabasco, jam, etc. I even got up and retrieved a set of salt and pepper from another table. The food was good but cold within minutes of being set down on the table. He passed us by with the coffee twice and we finally had to ask for a refill. When we complained to management he just made excusses and didn't even offer to buy our coffee. Needless to say, I will never eat there again. (I was a waitress for eight years) Cons: service was the worst-management was just as bad more
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