It is sad when I read the review panning the manager and service. Normally I don't get into this and I really don't think I have ever even written any review but I feel it is the right thing to do. Val (the manager) went out of her way to help assist me in my attempt to get an apartment there, just taking her time with me as I was so new at the process (a divorced gal and used to a house). We are talking a lot of time she didn't really have to spend. She was caring and concerned and professional and really the best. She just as easily could have tossed me the application and said ""do your best"" as others did to me. I am unsure what these other folks are referring to except perhaps these complaints are based on a need to act out revenge for not paying rent or not playing by the rules. Those apartments were clean and the grounds kept up. If I had an issue that I reported I got an immediate response. Maybe not immediate action in that a plumber takes time to get there, etc. BUT I was always kept updated as to the status. On one day, Val was there in my apartment herself to physically help clean up a leak that came from an upper apartment. This was on her time off. When I tried to thank her she just laughed and said "" oh well it is all part of the job for me""...I am unsure why these folks are trashing her like this and it's of concern. It is my thought that they need to attempt to be approved at another apartment and deal with reality. I have since moved on in the past few months but will be always appreciative of always being treated with respect. I always felt like when I pulled in the driveway, I was HOME and I was safe. I knew any issues would be addressed and I miss that place. I actually just got on line to thank them and found these comments and felt I needed to respond to them.
Pros: close to everything..great response on service issues...great staff..great rent
Cons: I wish they had a pool or balconies
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