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Terrible service, snotty waiter, small portions - Review by citysearch c | Loews Minneapolis Hotel

Loews Minneapolis Hotel

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Terrible service, snotty waiter, small portions 6/12/2008

This was a huge disappointment. The waiter, an older gentlemen, was the rudest I've ever encountered. When my husband asked what he suggested, the tenderloin or the rib-eye, the waiter chuckled at him and said, ""Well, do you want ribeye or do you want tenderloin? One is not better than the other."" Mmm, ok, thanks for the tip. When I was ready for another drink, I asked to see the drink menu again...then 15 mins later he comes back and says, ""You know what you want?"" and before I could even answer he says, ""You're not ready. You're not ready."" and walks away...huh? We basically had to beg him for our drinks, and seated close to the bar, we watched them sit there for 10, 15, sometimes 20 minutes before our waiter would notice them and bring them to us. The real kicker was once he brought us our desserts, it was over 30 minutes and we were still waiting for the check, let alone 'How was everything'. Finally my husband had to get the manager so we could pay and leave. She was very apologetic, but it didn't make up for the experience. You'd get 100% better service going thru the McD's drive-thru. Cosmos will not be seeing us again. Pros: Martini List Cons: Snotty Service, small portions, ATTITUDE!!! more
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