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Great Food, The worst service in the Universe-bad-aftertaste! - Review by citysearch c | Basi Italia

Basi Italia

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Great Food, The worst service in the Universe-bad-aftertaste! 6/25/2008

Be aware that Basi Italian restaurant is capable of giving you the best and worst expirience in one dining event. Basi provides up to snuff italian cucina meals, fresh spices and unusual cooking procedures, but provides the Worst World Class Customer Care in the Universe. I cannot remember the last time I have expirienced such appalling, vile service. The wating staff, Dave and others response to customers request for drinks and bread appear to be a burden. The customer response rate and service adherence level is nil. Reservations were made in advance and we still had to wait by the bar, unattended, for 45 minutes to be seated. The food was exquiste, the service abominable washing away the good tasting food. We will settle for figlios, were the serivce makes it a real dining expirience. Pros: Food!!!!!!!!!!!!!! Cons: World Wide Worst Customer Care more
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