The first time I visited the Mexican Consulate was in 2006 for a passport to visit Mexico City. Inside the building the lines were extremely long and the people that were working the window were absolutely rude and inconsiderate to the people with questions and or problems. When it was my turn at the window I asked the man behind the counter ""what do I need to get a passport?"" I was instructed to obtain 2 photos, and 2 copies of my birth certificate. When I returned with my papers I was told that I was missing a copy of my driver's license and one other piece of identification, even though I was NOT told to bring anything more. They are not instructing people to bring the correct information which then causes an inconvenince of having to return for a third time! Unfortunately I had to return to the Mexican Consulate today to renew my passport for the second time because the phone numbers listed on the internet are INCORRECT. Basically I encountered the same rude people and was treated badly and given the run around. There was an older gentleman there in front of me asking for help because he couldn't find what he was looking for in a little guide book. The lady behind the counter refused to help him and just kept telling him that the information was there he just needed to find it. That woman was FULLY capable of showing this poor old man where the info was but instead chose to be lazy and not help him, even though that is her job. There were not other people requesting her help either, she was just standing there with her arms folded doing NOTHING! I think that it is very sad that we come to this Mexican Consulate because we are not in our own country, we come for help and guidence and instead we are met with RUDE, LAZY, MISERABLE people that TRUELY do not give a damn about anything. I am proud of my country and terribly ashamed of the people and service that is provided through this Mexican Consulate. Contact me if anyone can do something about this.
Pros: Absolutely nothing except that it's the only Mexican Embassy here!
Cons: EVERYTHING!
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