My husband and I had went out for dinner at your restaurnt We had ordered the wings, and when we finally got them (about 25 minutes after ordering and the place wasn't even croweded!) they were very scrawny looking, and way over cooked. When we tried a few, and wanted to have them taken off our bill, the waitress came back and said the manager said no, he wasn't going to do that, and he would replace what we didn't eat. He wouldn't even come over to the table to explain why, and kept going through the waitress. They gave us the replaced wings to go, and when we got home opened the box to find a long piece of human hair fried into one of the wings. So we went back up there to show the manager, and his explaination was that it was from the chicken! Whatever! Horrilbe management there! Do not know how to treat their customers, or resolve customer conflicts. You need to look into how your management is running your business, because they are horrible at what they do, and we would not go back there again. There are plenty of restaurants down Michigan Ave. that would love to have our business. If you keep managing your restaurant like it is being run now, you won't have to worry about staying open. They are running you right into the ground.
Cons: horrible dining experience!
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