Our dog knows when we're blocks away, and can't wait to get out of the car when we get there! We use the day care, boarding and grooming facilities, and have always found the staff helpful and attentive. It's like ""Cheers"" for our dog - everybody knows her name. As to the other review - I think it's normal for your dog to be a little out of sorts after having spent a few days in a new place - especially one that's essentially an indoor dog park.
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