My husband and I went to the location on Galleria Blvd and liked it just fine. We talked to a friendly and knowledgeable salesperson who was patient with our decision making process. She even let us shake and pull on the furniture to be sure it was sturdy enough! I think that means she has faith in their products! We bought a sofa set from them and we received everything in a timely fashion. The only complaint my husband had was the delivery people seemed a little disgruntled about moving the furniture where he wanted it to go but we did get everything we ordered. Its true that their policy is to repair it before they replace it but if you have good negotiating skills I think that could probably be a work around. We have to buy bedroom furniture now and since I've built trust with this company I'm going back.
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