It takes forever to get a hookup. When you do get the hookup, heaven forbid you ever have an outage. There is no customer service. The people on the other end of that phone (when you can wait 45 minutes to an hour) lie. Period, they just lie. You will think you have an appointment. After you take off work, wait the required 4 to 8 hours and no one shows up, when you call they have never heard of you and don't know what you are talking about when you say appointment. If you email thinking that someone with an I.Q. above a turnip will respond--think again. They email back, setting up an appointment without even talking with you. No one can call dispatch to find out where your repairman is or when he is coming. BUT THE WORST: Your repairman will call prior to showing up for your ""scheduled appointment"". If you do not answer the phone, they don't come to your house. So if you have any 30 second emergencies or interruptions that prevent you from answering the phone for that ONE call, you start all over again when ever they can work you in.
Pros: They list a phone number.
Cons: Everything about the company is a negative. I've tried--no positives. NONE.
more