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Good food, but not so good service. - Review by citysearch c | Buffalo Wild Wings

Buffalo Wild Wings

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Good food, but not so good service. 6/16/2008

I was very excited when I moved back to Ohio from California and found out there was a B Dubbs right in my neighborhood. I used to frequent the old one on High Street during my days at OSU and also the one on Bethel Rd. I was sorely disappointed on my first and nearly every subsequent visit. Yes I have gone back, the food is too good and the atmosphere is still preferable to the other bars in my area. First of all I have gone in a few times where there is no hostess and no front desk service. Sometimes a hostess never shows up and you just have to go to the front desk and wait. They have gotten better at having a hostess there, maybe it was a staffing problem? I waited for literally 10 minutes once at the front desk on a Tuesday night for someone to take my order and they never came so I just left. I have also waited for a front desk person to finish a personal conversation with another worker before she would take my order. I have been ignored at the bar as well. The other problem is the kitchen staff. I was told if I order wings ""wet"" they put extra sauce on them for free. It is (citysearch didn't like me using the word that goes here) or miss whether I will actually get my wings ""wet"" or not. Usually it is a miss. I have also gone to pick up food I ordered over the phone and after being told it would be 20 minutes it took 45, just give me an acurate time and I will pick up later. This place would be great if they just took some pride in their work. I have worked some pretty crappy jobs, but I always made the best of it and put a smile on my face. Come on management, get on it! Pros: Wing sauce! Cons: Poor service (maybe one or two good workers) more
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