We called Ace Appliance to hook up our new gas stove and fix the broken door strike on our dishwasher. They charged $100 for the initial service call but weren't able to do anything and wouldn't apply it to the actual repair. The repair man said our stove hookup required a special part. The part plus labor would cost an additional $260. The estimate for the dishwasher repair was $180. All together, it would have cost $540. We called a plumber for the stove instead. He had the necessary part in his truck and hooked up the stove in 40min for a cost of $130. For the dishwasher, my husband ordered the $6 part online and fixed it himself in 20 min with a wrench and a screwdriver. All in all, Ace appears to be a true rip-off.
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