Purchased a 65 Mitsubishi and a 4 warranty in December 2007, the televison went out this morning Saturday June 2008. Call center Manager deduced that the picture bulb went out - no service until Monday due to parts department closed for the weekend. Spoke with 6 different people within the Paul's TV organization and the tone was consistent ,we just don't care and cannot do anything until Monday. There is only one parts depatment for all Paul's TV locations or manufacture, who is also only open for service Monday through Friday. Long story short the service repair warranties are strictly valid Monday through Friday, if you need service on a weekend you are clearly on your own. There return policies are very strict and do not allow any returns after 30 days, I have no desire to get the new bulb, drive to La Habra, do future business with Paul's all I want is for this TV to be gone..... Paul is the King of Undeliverables
Pros: Close to Home
Cons: No weekend repair service, expensive worthless warranties
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