I've been to numerous physician's and NEVER have I been treated this way - I was super sick and I got no compassion or help from the rude office staff, nurses or Dr. Howell, who was whom I was sent to because Dr. Albertson wasn't available. I was told to come back if my fever got worse. The next day, when I did so I waited for almost 3 hours - was once again kicked out of the patient room I was in for another patient (that happened two days in a row) and throw out in the cold hallway or an old dingy room that no one use, and told to go home with the same meds I was given the day before and that I would get a call from my culture results the next day. I waited around and called after lunch because I got no such call, and I given the voicemail of someone who was out of the office (mind you, I told the lady who answered the phone, Wanda why I was calling) so once again I had to call back and wait forever to pick up the phone and I was told someone would pass along my message. An hour later someone from Dr. Albertson's office called and left a voicemail for me to call back (never mind that I signed a piece of paper three days ago stating it was okay to leave information on my voicemail), so once again here I go, back in line on the phone. I asked for Amber and got transferred after 20 mins, to Amanda. So...here I go again (again keep in mine I'm SUPER sick and this is taking all energy I have an no one seems to care) and I re-request Amber and I get her on the phone and she's got such an attitude and tells me my culture isn't back but that she will look over my chart and discuss it with Dr. Albertson's nurse and Dr. Albertson and get back to me (Its Friday, by the way, at 2pm). I think...GREAT someone cares and relief is on the way!! Guess what I get a phone call at 5:03pm and no voicemail---HELLO WHY DID I SIGN THAT STUPID FORM??? Ugh, here it is Monday and no one's called to check on me or give me my results! What a crappy place!
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