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Overall Great Experience through a painful process - Review by citysearch c | Roger's Master Collision Group

Roger's Master Collision Group

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Overall Great Experience through a painful process 6/24/2008

Well, I pulled in too close and scraped the backseat passenger door on my very own garage :( I really couldn't afford to get this fixed through my insurance and Roger's was very accomodating and understood my situation. I went to two different ABRA's one where I could see employees inside but it was 20 mins before close and they simply pretended not to see me, then I went to another one and they quoted the work at almost $2,000!!!! Finally, I went to Roger's for an estimate the guy took a cloth and simply wiped off the green house paint and quoted a single door panel for around $580. I went back a couple months later (had to save up for the work) and they honored the old quote and had the job done two days earlier then I expected. I was on vacation and my car stayed parked inside their garage for another five days until I could pick it up. Overall, this was a great experience, all the employees from the garage to customer service were extremely helpful and went out of their way to ensure I was satisfied! Thank You Roger's!!! Pros: Customer Service!!! Cons: I have nothing to complain about :) more
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