I have been coming to Tranquility Spa since it opened and it is defintely one of the best atmospheres in all of the day spas in Winston-Salem. The decor is beautiful and I have had excellent customer service at the front desk. It is a very busy spa and can get hectic during busy times. Anytime I have had to wait I always have received an apology and other staff members have checked on me. Courtney at the front desk booked my appointment easily on the phone and greated me promptly upon my arrival and the check out was efficient. Mary Jane did my massage and she is amazing. She is the reason I come here. She always takes time to ask where I am hurting or if I have any special areas that need work and she always gives me the full hour massage. Sometimes at other spas I have had massages less than the designated time. She truly makes you relax and always uses the right amount of pressure. I highly recommend Mary Jane and Tranquility and will definitely be going back soon.
Pros: Relaxing, Excellent & Professional Service, Great Atmosphere
Cons: Sometimes hard to get appointments on busy days
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