Number one rule in the restaurant business, when a customer finds an insect crawling in their food, they should be given a full refund and a sincere apology.... A good, well trained manager should know exactly how to handle these situations when they happen because word gets around and when you loose regular customers, that is really bad for business. If i was treated properly i would not be writing this review.
Where is the kind and friendly customer service. I have eaten there dozens of times and i'm afraid after what i experienced tonight (thur 26th June) i will not return - i go to restaurants where customers are appreciated and treated with a little bit of respect... I'm so disappointed in Candle cafe.....
Also, Candle cafe need to spend a little extra money and hire a few more delivery people because 1 hour wait when you only live around the corner is a little ridiculous.
So as much as i hate to say it, i just would not recommend this restaurant anymore.
Awful, just plain awful....
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