The phone representatives are very courteous, as is the security staff, but the wait staff? Everyone else looked like they may have had an attentive waiter - ours was only focused on getting phone numbers from the girls across the room. Also, he had an obnoxious attitude toward us, and we saw equally frustrated faces on other people in his section. On the plus side, the sound in the place is pretty good, so no matter where you sit, you'll hear the band really clearly.The food is costly, but good for the most-part. We ate there because we had a show and didn't feel like standing with the drunken rowdy crowd at the front. Our food was late and arrived at room temperature, which is a little perplexing considering the Mac N' Cheese was in a SKILLET, and he neglected our table and the table ahead of us for most of the night.
Pros: good sound
Cons: lazy waiter service
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