Let's see, where to begin. When Tim and Steve arrived to help load my items on an ABF trailer, they appeared to know what they were doing....
I believe it was Tim who loaded the truck, and he mentioned placing the furniture on first to build a base to stack the boxes. Sounded great to us. Little did we know Tim didn't have A SINGLE CLUE how to properly load a truck.
While unloading the truck...
-- We found our 6-disc Onkyo cd changer wedged in BETWEEN our washer/dryer which were stacked on top of each other. The box was crushed. The cd player was packed in the original box and included the foam padding... neither of which could with stand the weight of the washer.
-- We found a $250 Oppo brand dvd player wedged UNDER the sofa
-- We provided blankets to use on the furniture --> we found one blanket wedged in between boxes... and another covering speakers.
-- We provided extra plastic tarps to protect stuff like the sofa/mattress... not all of them were used.
-- Tim placed a lightweight desk (that simply had four legs and was not a solid piece of wood furniture) upright, and then proceeded to place heavy items on the desk .... causing the legs to bow, and parts to break. (He should have flipped the desk upside down on a sturdier piece of furniture.)
-- We had a glass front wood tv stand which we directed to be place UPRIGHT! -- it was on it's side, the glass is permanently etched, and pieces of wood are missing from the front side.
-- And they loaded the solid wood bedroom set on LAST!!!! after stating it would go on first to provide a base to stack boxes.
Virtually EVERY piece of furniture is scratched and at least two pieces of electronic equipment were ruined.
I wish I'd never called or hired this company.
Pros: on time
Cons: crushed my stuff, damaged virtually every piece of furniture
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