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Horrible customer service! - Review by citysearch c | The Home Depot

The Home Depot

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Horrible customer service! 5/28/2008

These people are horrible! There were two employees that were helpful. One was a manager one was an employee. All the rest SUCK. Steer clear of this store. Their return policy is okay, but the employees and (1) manager didn't want to be bothered with it. They would just rather tell you "no, can't return a defective product because it's been used". Yea, but thats how we found out it was defective! We had to PAY someone TWICE now to install it because it was defective. Makes no sense. Finally ANOTHER manager came to our rescue, but only after I called the store directly and said my elderly mother was down there being hassled by two employees. Now we are afraid they have our bank information and could harm us! I hate this store. more
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