We had a most unpleasant and discourteous experience from a man who represented himself as a manager who we later found out was one of the owners of La Veranda. My uncle had asked him a simple question of why we were being charged for onions and tomatoes when they were always served to us prior without being charged. His curt and obnoxious answer was that may have been in the past but you are being charged now. He left the table muttering, ""That f""ing guy"" after my uncle paid about $300.00 for the food bill which was quite exorbanant to begin with. This man should be reprimanded by the restaurant association. With an attitude like this, he will drive his business into the ground. Our waiter on the other hand was very engaging and a true professional. Of course, there was nothing he could do to correct the poor customer service from the owner. I believe this should be addressed to the owner who apparently believes the customer is not right. He lost a customer who has been a weekly patron of this restaurant for many years due to his rudeness and lack of customer service.
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