I WAS VERY EMPRESSED BY THEIR CLEAN, BRITE AND FRIENDLY OFFICE ENVIROMENT.I WAS GREETED BY CINDY WHO WAS THE OFFICE MANAGER AND SHE IS VERY KNOWLEDGABLE AND DIRECTED ME ON HOW TO FILE MY CLAIM.WITHIN 20 MIN A RENTAL CAR PICKED ME UP WHICH SHE ARRANGED AND I FELT COMFORTABLE LEAVING MY CAR IN HER HANDS. I RECIEVED WEEKLY ""UPDATE"" PHONE CALLS FROM LEIFS TO KEEP ME INFORMED. WHEN MY CAR WAS DONE THEY GAVE ME A DETAILED INVOICE AND TAUGHT ME HOW TO READ IT AND EVEN GAVE ME CHOCHOLATE!I HOPE I NEVER HAVE TO USE THEM AGAIN, BUT IF I DO I WONT GO ANYWHERE ELSE. THANKS AGAIN CINDY-MARC
Pros: EXCELENT SERVICE
Cons: PERFECTION TAKES TIME
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