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Sloppy service - Review by citysearch c | Tobler's Flowers

Tobler's Flowers

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Sloppy service 5/28/2008

My last two experiences with Toblers have been very disappointing. Mothers Day 2007 my floral arrangement was never delivered tho the disinterested rep on the phone claimed it was...I did receive full credit for that mishap. May of 2008 I ordered flowers for a funeral in Grain Valley Mo specifically asking if Toblers delivered to that location... I was told they did however the arrangement was outsourced to a local vendor and what was delivered to the funeral home was more appropriate for a picnic table...cheap rectangular basket with sparse flowers and a plastic butterfly. Toblers ""100% Guarantee"" turns out to only be 20% if you are dissatisfied with the arrangement. I will not use Toblers in the future.\r BettyJ more
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