BAIT AND SWITCH!\r
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I called one of their San Francisco locations to get a quote on dry cleaning for a suit. The lady on the phone told me $25 per suit. They even offered to pick up my suits for no charge. I thought, fabulous! \r
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Then, I got the bill... $50 per suit!\r
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I spoke with one of their customer service people over 4 or 5 different conversations, and they said there was nothing they could do - they said that their customer service management said there was ""no proof"" that I ever got the original $25/suit price quote. They said that the $25 was per piece ($25 for jacket, $25 for pants).\r
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Total liars. And terrible customer service.\r
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I brought in two suits that cost $1000 each, and somehow they think I'm trying to rip THEM off?\r
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I am never ever ever going there ever again.
Cons: Terrible customer service, exorbitant prices
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