Terrible service and bland food!! Do not come here if you have any clue about Authentic Mexican Food! I came to this place with high expectations with my best friend on opening week. We waited about 30 minutes for ANYONE to wait on us. The waitress we ended up with was terrible and made us wait forever just to get melted and runny Margaritas. I ordered Ceviche Acapulco style but they brought me a shrimp cocktail and argued that that is how it should be made. My friend was brought the wrong meal and we had a male waiter serve us because our waitress was no where to be found. When we complained to the manager about the food and service, he ARGUED with me that he had never had a complaint from anyone before! That there was a Frida restaurant in Beverly Hills and it is very successful and that they were not going to change the way the restaurant works. He didn't offer us anything or even an apology. I wasn't going to go back there anytime soon but my mom wanted to go for Mother's Day weekend. I took her on Friday since I figured that it wouldn't be busy and we might actually get decent service. \r
I was wrong!\r
They made my mom and I wait for 15 minutes and there were many tables available!! I think there were 3 tables with people in the whole place and about 30 waiters running around putting candles on tables. When I requested a table towards the back, the hostess said we couldn't sit there because the large wooden ball ornaments that were hanging from the ceiling were not secured properly and they could fall on us! What kind of place is this and why would the airhead hostess tell us this! \r
Once we were seated, we once again waited about 30 minutes for a waitress to approach us and ask if we had been served yet. We said no so she walked away and left us there all alone again. Finally a few minutes later a nice male waiter took our order! The waiter was nice and attentive but it seemed as though he was rushing us out!\r
Pros: Restaurant decor, design
Cons: Service, manager, bland food, mistakes in the menu
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