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Long time customer has multiple bad experiences and will never return - Review by citysearch c | Beehive Tea Room & Wedd Lbrry

Beehive Tea Room & Wedd Lbrry

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Long time customer has multiple bad experiences and will never return 5/27/2008

I have been going to the Bee Hive since it opened. The first year it was open I really enjoyed the place. While my attendance grew spotty because of business travel, I still loved to drop in on a weekday and catch up on paperwork or come in on a weekend with my girlfriends. However, the service has been getting so horrible in the last few years that I have decided never to return to this establishment. Previous long waits have now turned into waiting 15-20 minutes to get someone to look at you in the eye, let alone give you service. There are new signs plastered ALL OVER stating that this is not a fast food restuarant and if you can't be patient leave. I can be patient, but not for someone who is so totally rude. The staff seems sedated. They roll their eyes, don't make eye contact, most I believe are not actually able to smile, and they act like you are a nusience. Recently I took my niece and her friends (they are older teens) and spend about $60 on their food, ate with them, then moved to a seat by myself with my computer to work on my business. A staff member came out and told me, ""You have to buy something or leave."" She was so rude I was shocked. I am a grown adult! When I reminded her that I was with the group in the other room she just said ""OH"" and stared at the floor. No apology, no smile, and most importantly NO HOT WATER REFILL on my tea which was SITTING right next to me!!! Pros: Ambience? Cons: Service is so bad nothing can make this place good anymore more
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