I was there on a Saturday about 2pm and was alone with the store manager. He courteously answered questions about blackpowder items and then a rush of customers came in. I told him to work with them and he did. An assistant came in and helped me finish buying the books I was interested in. I always felt the store was well-stocked, the staff polite and I got what I went there for and more. I will go back.
Pros: Parking, selection, pricing is good
Cons: Not enough staff on Saturday afternoon for about 40 minutes
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