Where do i get started, with the terible customer service after my purchase or with the hand full of lies that I was told so they could make a sales. The lying was more on TRS (in house financing) then the people at Mor. My wife and I went in looking for a bed after a freinds recommendation. After we had filled out the paperwork and walked around for a while, we were told that they would in house finance us and with a limit of $1200. Only bought about $900 for the bed and misc other stuff. I started to pay extra on the bed to get it paid off sooner. After going thru some paper work I found some paper from TRS stuffed in with our other papers stating that our agreement was a lease. I call and talk to a rep named Kyle that could not have treated me any worse. I explained that I was told that I purchasing the bed not lease and was told that the rep that I had talked to was no longer working there and I would have to deal with him. I asked how much was the balance that was owed on the account and was told that it took to long to figure it out. My wife had to go to the store and wait for 25 minutes to figure out our balance. after 8 months of paying $150 on our $900 bed we still owed over $700 if we wanted to pay it off in full. Do the math on that one. And all of that extra money that we were paying towards the account was put in what they called a ""savings account"" and not applied to the princible. So right then and there I told them to come and get the bed. I will never step foot in side a Mor store again and have made it a point to let as many people I can know how terrible of a company Mor and TRS are. I walked right out and went to a competitor and paid $400 cash for the same bed. One of the worst buying situation we have ever had.
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