The staff was so rude when I called that I should have hung up right then and tried a different service. But being new to the area I figured I'd try them because they'd been recommended (how could that be possible). Never again. The nanny they sent me was twenty minutes late. She didn't even offer an apology. She smelled of cigarette smoke when she came in. When I came home and asked the kids how they enjoyed themselves, they told me all they did was watch tv while the babysitter talked on her cellphone. As I said, never again.
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