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worst service i have ever had in my life...and I was a waitress myself for 6 years - Review by citysearch c | The Old Spaghetti Factory

The Old Spaghetti Factory

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worst service i have ever had in my life...and I was a waitress myself for 6 years 5/8/2008

As a former waitress myself, I give alot of slack and tip well, but this was exceptionally horrible service. Our appetizers arrived before our drinks. when the drinks came, he actually said, ""i forget which ones are regular coke and which are diet. Do you want me to bring new drinks, or can you just guess yourselves."" We thought it was a joke. It had been 30 minutes since our appetizers arrived, and I asked him if our food was ready. His reply, ""Yeah. I saw it sitting in the window before I came out here."" I actually had to ask him to bring it out. As he brings the food, he dropped food in my drink, and actually asked if I minded drinking it or if he should get another one for me. Then, as we are eating, he says, ""You guys ordered garlic bread appetizers, so I didn't bring the bread that comes with your meal. You didn't want that, did you?"" I didn't even know how to respond to this waiter any more. We said, ""yes, actually, we do want it"". Before all of this started, we told him we had a show at 730pm, and would have to leave early. He dropped off the check at 715pm after much asking, and I had to again ask for the ice cream, that was included in the price of our meals. I will NEVER NEVER NEVER go to that restaurant again, and I will tell this story to anyone that will listen. as far as the food itself, decent, if you ever get it. Pros: service too poor to notice any Cons: service not worth it more
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