I am very dissapointed with House of Brides. I have 5 bridesmaids and they all ordered from House of Brides. It is in the neighborhood and they had a wide selection so I, the bride, decided we'd go there. They called me to say the dresses had arrived so I went topick them all up to save the bridemaids the trip. To my surprise the DRESSES ARE NOT PRESSED. The top and long skirt were in a long plastic bag but they folded the bag so the SKIRT WAS FOLDED AND WRINKELD. I asked the lady why weren't they pressed and she said that they would surely need alternations and the pressing price was included in that! Alternations start at $85!!! I said, ""What if they do not need altering or they want to take them to their own seamtress (all of us are over 40) and the lady at the desk informed me that we could PAY TO HAVE THEM PRESSED ($30) or we just take them to the cleaners!!!!!!! I HAVE NEVER HEARD OF A STORE WHERE YOU PURCHASE A FORMAL DRESS AND IT IS NOT CLEAN AND READY TO WEAR. The have a no return policy which should have made me wonder but when you get measured for a dress, I assumed they were making it just for you. NOT! If they took correct measurements, why are they so sure they will need altering? It's a scam and a shame that they take advantgage of customers in this way. HAd they told me in advance that the dresses would come like this, I would have went somewhere else. I brought them home and unfolded the bag so that hopefully most of the big wrinkles will fall. They could have them hanging in the same manner so the wrinkes don't set in. But it seems they fold them on purpose so you have to pay the extra.
Pros: I can't think of anything
Cons: The bridesmaids dresses are wrapped so they are wrinkled and pressing is not included
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