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Horrible Customer Service - Review by citysearch c | Brioni Cafe & Deli

Brioni Cafe & Deli

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Horrible Customer Service 5/26/2008

Cafe Brioni seems like a quaint little coffee shop, however, once you become a regular customer, the service goes downhill. The owners and the employees are VERY RUDE and not very welcoming. I would not recommend going there if you want to be treated nicely. When ordering a coffee, the employees act annoyed when you ask for specifics, i.e. add whip, extra hot, etc. When paying over $4 for a cup of coffee, I think that you should be able to ask for specifics, without the person behind the counter rolling their eyes! HONESTLY, I NEVER GET TREATED LIKE THAT AT STARBUCKS OR CARIBOU! They also serve lunch, however, the prices are outrageous and the portions are very small. I would not recommend going to Cafe Brioni! Instead, for a good cup of coffee and nice service, there is a Starbucks coffee one mile away on Dixie Hwy, and a Caribou Coffee and Tim Hortons one mile south off of I75 and Sashabaw. Also, there are many restaurants to choose from off Sashabaw and I75, I suggest that you skip Cafe Brioni and go somewhere where you will be treated with a smile, time and time again. Pros: Location Cons: #1 Con: Customer Service! #2 Con: High Prices more
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