Hello this is JIll. I just read the negative review and I am pretty shocked and bothered by it. Like any small business owner I want to have the best place for customers to visit and also need customer feedback when we are lacking something; whether it is service or simple suggestions. We just opened our fourth location and have had and honestly still do have some kinks to work out, I truly believe my girls try their hardest and if anyone is unhappy I wish they would contact me via our web site and make me aware of any problems. Unfortunately we had some employee issues and they have been resolved. Hey, no matter how hard I try I still sometimes am not the best judge of character and need to know if an employee is not the best salon girl you have ever met! As for the long wait times, that?s due to the overwhelming response to the salon. Everyone loves it and we just kind of got our butts handed to us with the volume of people coming in. I tried my hardest to build the best tanning salon and I do think I achieved that. This is my first time owning four businesses and I know sometimes we are not perfect, but we strive to be and if we do fall off a little I hope our customers will understand as well as give us the opportunity to make it right. Thanks...and you know I gave us 5 stars on the rating ;-)
Pros: All the wonderful girls
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