Tiffany the service employee lies about the service plan upgrades to earn a larger commission check. Her manager Brian allows the deception to occur. Save yourself the time and visit another verizon store...these employees aren't worth their paychecks. Hopefully verizon will get smart and close the store or replace the employees. But that also requires verizon to implement customer service.
Cons: Employees, Prompt Service, Actual customer service (none present at this location)
more