I'm very tired of spending my hard earned money in establishments that are less than coutious and unwilling to make amends when the give poor service or a poor quality of the product they sell. I've experienced this poor service at multiple McDonalds, KFC's, and Rita's Italian Ice establishments. This evening I yet had to go through it again with Vincent's Pizza Park in Pittsburgh. I called to order and the order taker was very SHORT and acted as though I was bothering him. I still put my order in because I really enjyed there pizza, BAD MOVE!!! My sister and I went to pick up the pizza and still experienced this less than courtous employee who again, acted as though we were 2nd class citizens. We took the pizza home and it was one of the worse pizza's i've had. Now mind you, Vincent's is known for their pizza, it's a very good pie and is known for being very greasy, a eat at your own risk type of food. Well, I knew this because of eating there in the past but again, never really had a problem and really enjoyed the food. Well after being so upset when we got home and started eating the pie that tasted like it had been cooked and then re heated and sold, the pepperoni was chewy as though it was old. I called back and got the shift supervisor. He was basically just as short as the order taker and agrued back and forth with me saying what do you want me to do about it. I told him that I'm calling to make you aware of the poor experience I had after buying his product and that i wasn't trying to get a free pizza. It's like that was supposed to be the band aid to cover the wound. I'm sick of spending my HARD EARNED MONEY in establishments that treat you like a 2nd class citizen and don't even try to apologize but, will be quick to give you an excuse. Please, someone tell me what happened to think customer 1st or the customer is always right because lately i've been made to feel that I'm wrong for asking for quality and courtious service.
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