I HAVE BEEN WITH SWAT OVER 11 YEARS AND NEVER HAD ANY PROBLEMS. THEY GUARANTEE THEIR WORK & THE ROUTE TECHS ARE VERY FRIENDLY AND HELPFUL. THEY WILL GO OUT OF THEIR WAY TO FIND THE PROBLEM & FIX IT. I HAVE THE SAME TECH THAT I HAD WHEN I FIRST SIGNED UP WITH SWAT. ALL OF THE OFFICE HELP ARE VERY FRIENDLY. IF I HAVE A PROBLEM THEY WILL SEND MY TECH OUT ASAP AT NO CHARGE. AS FAR AS ANY ONE BEING RUDE OR MAKING ME PAY IN ADVANCE FOR SERVICE HAS NEVER HAPPENED IN ALL THE TIME THAT I HAVE BEEN WITH THE COMPANY. I RECOMMEND SWAT TO ALL OF MY FRIENDS AND RELATIVES. AS FAR AS I KNOW NONE OF THEM HAS HAD A PROBLEM WITH SWAT. I HAVE PRESET SERVICE DAY & TIME. THEY ALWAYS CALL ME THE DAY BEFORE TO REMIND ME OF SERVICE & IF I CAN NOT DO IT THAT DAY THEY PUT IT ON FOR WHEN I AM GOING TO BE HOME OR I JUST HAVE THEM DO THE OUTSIDE & LEAVE MY BILL SO I CAN SEND IN THE PAYMENT. SAME WITH MY NEIGHBORS WHO HAVE SWAT.
Pros: HAS VOICEMAIL SO I CAN CALL AND LEAVE MESSAGE ANY TIME: THEY ALWAYS CALL BACK
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