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honest company - Review by citysearch c | Master's Touch Electronics

Master's Touch Electronics

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honest company 5/7/2008

Maters touch is factory authorized and now i know why all the manufaturers give them there stamp of approval, they really know there stuff. Before i thank them, i should give some background on my experience with an unauthorized company (logans) I Have an old sony crt tv, the picture around the edges was bowed and curved. Originally i had logans come out (not factory authorized) big mistake. Logans looked at my tv for 1 minute, said its the tube, gave me a huge 700$ estimate, consequently i then decided not to get it fixed. He almost looked happy when i said that i didnt want it fixed, took my money for the service call and left. I decided to get a second oppinion. I called masters touch, they were out within two days spent about 5 minutes on it and determined that the problem was cheap and easy to repair. They placed some magnets on the picture tube and made a few adjustments to cure the bad geometry. Picture looked good as new. They only charged me the service call of 59.00 In fact they even offered to give me a 10% discount cause they fealt bad that i had been ripped off by logans. Seems like logans just gives high estimates in hopes that the customer wont wanna go with the repair so that they can just quickly collect a service call and move on. Lesson learned. Only go with factory authorized service centers. Thanks masters touch. Pros: Honest, smart Cons: I think logan is a con more
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